Closing Date
2025/01/06
Reference Number
CCB241224-1
Job Title Cold Drink Equipment Clerk
Job Category Cold Drinks Equipment
Company Coca-Cola Beverages Uganda
Job Type Permanent
Location – Country Uganda
Location – Province Not Applicable
Location – Town / City Kampala
Job Description
Coca-Cola Beverages Africa (CCBA) is the largest African Coca-Cola Bottler, accounting for 40% of all Coca-Cola volumes on the continent. In Uganda, we are currently seeking to recruit a Cold Drink Equipment (CDE) Clerkat Namanve Plant in Kampala.

Asa CDE Clerk, you will report directly to the Team Leader Vtrack & CDE Replacement.

Key Purpose Statement

The Cold Drink Equipment Clerk provides administrative and logistical support to the cold drink equipment service team. This role ensures efficient scheduling, accurate record-keeping, and smooth coordination between technicians, customers, and inventory management to maintain and repair beverage dispensing equipment.

Key Duties & Responsibilities
Prepare, organize, and maintain work orders, service records, and equipment logs.
Create, organize, and update service work orders, schedules, and equipment maintenance records.
Process incoming service requests and prioritize based on urgency and resources.
Track warranty information and assist in filing claims for defective equipment.
Ensure accurate data entry into service management systems.
Maintain documentation for equipment warranties and service contracts
Track and manage inventory levels of equipment parts and supplies.
Communicate work orders, service details, and customer requirements to technicians.
Review and process completed service reports, ensuring accuracy and completeness.
Monitor adherence to company policies, safety standards, and industry regulations.
Prepare periodic reports on service performance, costs, and inventory levels.
Skills, Experience & Education
Qualifications & Experience

Minimum requirement: Diploma in refrigeration & Air Conditioning or equivalent; additional training or certification in logistics, administration, or technical fields is a plus.
1-2 years of experience in administrative or customer service roles, ideally in a technical or equipment service environment

Skills/ Competencies /Attributes

Ability to adhere to work assignments and meet designated deadlines.
Demonstrates behaviour of professional and personal ethics transparency and openness to encourage respect and similar behaviour from colleagues in the workplace.
Strong organizational skills with attention to detail.
Excellent communication and interpersonal abilities.
Proficiency in office software (e.g., MS Office, inventory management systems).
Basic knowledge of cold drink equipment or willingness to learn technical concepts
Analytical ability and problem solving
High customer orientation
Effective conflict management ability

Tagged as: Clerk, Cold, Drink, Equipment, SayPro