Job Title: SayPro Office Related Professionals Moderator 

Location: South Africa 

Contract Type: Full-time 

Reporting To: Community Engagement Manager / Training and Development Manager 

 

Job Overview: The SayPro Office Related Professionals Moderator is responsible for facilitating and managing online and in-person discussions, events, and forums dedicated to office-related professionals. This role ensures that participants engage in productive conversations, fosters a collaborative and inclusive environment, and promotes knowledge sharing. The moderator also manages community engagement, oversees the smooth running of events, and ensures discussions align with SayPro’s mission of professional growth and empowerment. 

Key Responsibilities: 

SayPro Discussion Moderation:  

• Facilitate online and in-person discussions on topics relevant to office-related professions, including office management, communication, technology, and organizational skills. 

• Ensure conversations remain respectful, focused, and constructive, encouraging diverse opinions and active participation. 

SayPro Community Engagement: 

• Build and maintain an active community of office-related professionals through discussion forums, social media, and other platforms. 

• Interact with community members, answer questions, and foster a supportive environment for knowledge sharing. 

SayPro Event Moderation: 

• Act as the moderator for webinars, panel discussions, and workshops involving industry experts and professionals. 

• Manage participant questions, introduce speakers, and facilitate Q&A sessions to ensure productive and engaging events. 

SayPro Content Curation and Sharing: 

• Source and share relevant content such as articles, industry updates, case studies, and resources that add value to the community and stimulate discussions. 

• Post updates, announcements, and professional development opportunities for community members. 

SayPro Conflict Resolution: 

• Monitor discussions to prevent inappropriate behavior, spam, or disruptions, and intervene when necessary to resolve conflicts. 

• Enforce SayPro’s community guidelines, ensuring a respectful and professional atmosphere. 

SayPro Event Coordination: 

• Work with SayPro’s event team to organize, schedule, and promote virtual and in-person events for office-related professionals. 

• Ensure all logistical aspects of events, such as scheduling, content, and technology, are managed effectively. 

SayPro Feedback and Improvement: 

• Collect feedback from community members and event participants to assess the quality of discussions and events. 

• Report engagement metrics and insights to SayPro’s management and suggest improvements for future events and community interactions. 

SayPro Online Platform Management: 

• Oversee the management of SayPro’s community platforms, including approving and moderating user-generated content and comments. 

• Ensure all content aligns with SayPro’s standards and community guidelines. 

SayPro Professional Networking: 

• Facilitate networking opportunities between community members, creating spaces for collaboration, mentorship, and professional growth. 

• Organize networking sessions, both virtually and in-person, to enhance professional connections. 

SayPro Educational Support: 

• Assist participants in accessing learning resources and training materials available through SayPro’s platform. 

• Promote professional development opportunities and provide guidance to members seeking further education or skills development. 

SayPro Social Media and Promotion: 

• Collaborate with SayPro’s marketing team to promote community events, discussions, and resources on social media platforms. 

• Engage with SayPro’s social media audience to increase participation and visibility of community activities. 

SayPro Resource Development: 

• Create and maintain guides, FAQs, and best practice materials to help participants effectively navigate community platforms and engage in discussions. 

• Develop content templates and materials for recurring events and discussions. 

Qualifications and Skills: 

• Bachelor’s degree in Business Administration, Communication, Office Management, or a related field. 

• Experience moderating professional discussions, events, or online communities. 

• Strong communication and interpersonal skills to facilitate discussions and resolve conflicts. 

• Familiarity with virtual platforms (Zoom, Microsoft Teams) and online community management tools. 

• Knowledge of office-related professions, industry trends, and best practices. 

• Excellent organizational and multitasking abilities. 

Preferred Qualifications: 

• Certification in moderation, facilitation, or community management. 

• Experience working in an office management or professional environment. 

• Knowledge of digital marketing and social media engagement strategies. 

 

Tagged as: Moderator, Office, Professionals, Related, SayPro