Job Title: Office Related Professionals Facilitator 

Contract Type: Full-time  

Location: South Africa 

Reporting To: Program Director / Training Coordinator 

 

Overview: The Office Related Professionals Facilitator is responsible for delivering training programs aimed at improving the skills and professional development of individuals working in or aspiring to enter office-related professions. This role focuses on equipping participants with essential administrative, technological, and communication skills required to excel in modern office environments. The facilitator will design and lead workshops, practical sessions, and training modules for a diverse audience, ensuring they are well-prepared for the demands of office-related careers. 

Key Responsibilities: 

SayPro Training Program Design:  

• Develop comprehensive training modules focused on key office-related skills such as office administration, communication, document management, and office technology. 

• Create lesson plans, practical exercises, and learning materials that align with the latest trends in office management and administration. 

SayPro Facilitation of Workshops: 

• Lead in-person and virtual workshops that teach participants a range of office skills including using office software, managing schedules, and handling administrative tasks. 

• Use interactive teaching methods such as group activities, simulations, and case studies to engage participants and enhance learning outcomes. 

SayPro Office Technology Instruction: 

• Provide training in essential office tools such as Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and other office productivity software. 

• Teach digital filing systems, project management tools, and communication platforms used in modern offices. 

SayPro Administrative Skills Development: 

• Train participants in core administrative tasks such as data entry, record keeping, document management, and correspondence handling. 

• Teach essential office functions like organizing meetings, managing office supplies, preparing reports, and supporting team operations. 

SayPro Soft Skills Enhancement: 

• Guide participants in improving soft skills crucial for office professionals, such as communication, teamwork, time management, and customer service. 

• Mentor participants on workplace etiquette, conflict resolution, and professional behavior in the office environment. 

SayPro Assessment and Feedback: 

• Assess participants’ understanding and progress through quizzes, practical exercises, and assignments. 

• Provide constructive feedback to help participants improve their skills and meet professional standards. 

SayPro Career Guidance: 

• Offer career advice and mentorship, including helping participants with resume writing, interview preparation, and job search strategies for office-related roles. 

• Guide participants in identifying career growth opportunities and setting professional goals. 

SayPro Custom Training Development: 

• Work with organizations and educational institutions to tailor training programs that meet specific needs, such as office administration, executive assistance, or office technology training. 

• Adapt training materials for specific client requirements, ensuring relevance to their office environment. 

SayPro Virtual and In-Person Training Delivery: 

• Facilitate both virtual and in-person training sessions, utilizing appropriate technology to deliver content effectively. 

• Ensure that virtual participants are engaged through interactive online tools and platforms such as Zoom, Teams, and Google Meet. 

SayPro Monitoring and Reporting: 

• Track participants’ progress, attendance, and performance, providing detailed reports to the program coordinator or organization. 

• Collect and analyze feedback from participants to continuously improve training content and delivery methods. 

SayPro Industry Research: 

• Stay updated on industry trends, tools, and best practices in office management and administration. 

• Incorporate the latest office technologies and methodologies into training programs to keep participants current. 

SayPro Collaboration and Networking: 

• Collaborate with industry professionals, corporate partners, and educational institutions to enhance the value of the training programs. 

• Build and maintain relationships with stakeholders to support the career development of participants. 

Qualifications and Skills: 

• Bachelor’s degree in Business Administration, Office Management, Education, or a related field. 

• Experience in office management, training, or facilitation, preferably in office-related professions. 

• Proficiency in office software such as Microsoft Office Suite and Google Workspace. 

• Strong communication, presentation, and interpersonal skills. 

• Ability to work with diverse learners and adapt to different learning styles. 

• Organizational and time management skills to plan and deliver training programs effectively. 

Preferred Qualifications: 

• Certification in office management or training. 

• Experience with virtual training platforms and e-learning tools. 

• Knowledge of office automation tools and emerging technologies. 

 

Tagged as: Facilitator, Office, Professionals, Related, SayPro